Support Services
&
International Trade

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As Featured on HG Experts
a US Veteran Owned Business

CUSTOMER SUPPORT | INTERNATIONAL TRADE | REMOTE NOTARY | ENERGY TRADE

"He Who is Not Courageous Enough to Take Risks Will Accomplish Nothing in Life" - CEO SKY Telecom

Happy St. Patricks Day!
March 17, 2023

Thank you for being a SKY Telecom Customer


Copyright © 2020 SKY Telecom LLC. All rights reserved.

About image
SKY Telecom LLC is a leading inter-national call center, customer support provider and international trade broker.  We provide service to thousands customers for a wide variety of industries. SKY Telecom also provides access to national field service, depot service, telemedicine, web chat and wireless support programs. We also provide virtual assistance and back office support programs to worldwide customers to include, virtual assistance, business consulting, notary, remote online notary, sourcing products which includes trade of commodities.

The firm has also has created specialized service contracts and sales programs for the PBX telecom industry and consumer electronics, furniture, commercial point of sale and the renewable energy products. We have developed reservation and sales systems for cruise, airline and ground transport services.

We serve as a dependable exporter and supplier of the finest products. We obtain these products from reliable sources, who have been associated with us for long now and well-understand the quality requirements of our buyers. Buying bulk quantities across the world.

The original firm was founded in 1997, SKY Telecom works on program development, service management, business evaluations and a variety of service and support projects with our team members.
Customer care mission image
VISION Statement
Build enduring value and relationships by providing timely solutions for the customer.

MISSION Statement
Customer Care is dedicated to providing “world class” customer service through problem ownership, actions and accountability to the continuous improvement process.

CORE VALUEs
  • WE treat each other with respect and dignity
  • WE seize opportunities through creativity, innovation and intelligent risk taking.
  • WE encourage finding a better way to exceed the customer’s expectations.
  • WE challenge ourselves and others by questioning boundaries and continually advancing to meet the customer’s needs.
  • WE believe that remaining positive and looking ahead are essential parts of achieving our goals.
  • WE create a healthy work environment through open communication and the exchange of ideas.
  • WE hold each other accountable for our contributions to the team.

Your Call Center, Trade & Business Support Experts

Sky Telecom LLC, is Proud to Announce Our Worldwide Distribution Business of Bulk Food Products.

Sky Telecom LLC, is Proud to Announce Our Worldwide Distribution Business of Bulk Food Products.

Newark, Delaware - Nov. 8, 2022 - PRLog Sales and distribution business of bulk food products.

Read More  
Thanksgiving Tips From SkyTel For An Enjoyable Holiday Dinner.

Thanksgiving Tips From SkyTel For An Enjoyable Holiday Dinner.

Newark, Delaware - Nov. 7, 2022 - PRLog Tips for Holiday Dinner that Will Make Your Thanksgiving Dinner Safer

Read More  
Pharma Company Improves Customer Service With The SKY Telecom Platform

Pharma Company Improves Customer Service With The SKY Telecom Platform

Newark, DE. - Jan 31, 2022 announces the selection of their Contact Center platform by major US Pharma Research company

Read More  
Thanksgiving Tips From Sky Telecom For An Enjoyable Holiday

Thanksgiving Tips From Sky Telecom For An Enjoyable Holiday

Sheridan, Wyo. - Nov. 2, 2021 - PRLog Following These Tips for Turkey Will Make Your Thanksgiving Dinner Safer

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Major Retailer  Improves Customer Service with the SKY Telecom Center Platform

Major Retailer Improves Customer Service with the SKY Telecom Center Platform

Sheridan, Wyo. - Oct. 17, 2021 SKY Telecom LLC, announces the selection of their Contact Center platform by major US personal care retailer

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SKY Telecom Here we Grow Again!

SKY Telecom Here we Grow Again!

Sheridan, Wyoming Aug 15th, 2021 SKY Telecom, a leader in the call center customer support business, has announced it will expand its current call center staffing and add an additional 75 full-time agents.

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SKY Telecom LLC Announces New Online Ticket Management System for Clients

SKY Telecom LLC Announces New Online Ticket Management System for Clients

SHERIDAN, Wyo. - May 17, 2020 Online Ticket Management System Provides Clients Greater Access and Updates on Submitted Requests.

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SKY Telecom LLC Launches Entertainment Streaming TV Service

SKY Telecom LLC Launches Entertainment Streaming TV Service

SHERIDAN WY DECEMBER 29, 2019 Features top channels from all the major networks.

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Meet SKY Telecom at SKY Telecom Client Conference in Colorado Springs June 2020

Meet SKY Telecom at SKY Telecom Client Conference in Colorado Springs June 2020

SHERIDAN, Wyo. - Dec. 28, 2019 Meet SKY Telecom at SKY Telecom Client Conference in Colorado Springs June 2020 and Learn How You Can Have Awesome Client & Customer Relationships

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SKY Telecom Christmas Party Update & Notice

SKY Telecom Christmas Party Update & Notice

SHERIDAN, Wyo. - Dec. 21, 2019 Sheridan Based SKY Telecom LLC has released the details of their annual Christmas party.

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SKY Telecom LLC  Selects WAVE apps Accounting Platform to Accelerate Growth

SKY Telecom LLC Selects WAVE apps Accounting Platform to Accelerate Growth

Sheridan Wyoming - October 31, 2019 SKY Telecom a Global Call Center and Telecommunications Provider chooses the collaborative Wave Accounting System Platform from Wave Financial, Inc. (“Wave”) a Toronto based solution provider, to consolidate accounting systems and accommodate rapid growth.

Read More  
SKY Telecom LLC Announces Contract with Top-Tier Telecom Organization

SKY Telecom LLC Announces Contract with Top-Tier Telecom Organization

SHERIDAN, Wyo. - Oct. 1, 2019 SKY Telecom LLC. Announces Contract with Top-Tier Telecom Organization Increasing Sales Opportunity by $10MM

Read More  

Your Call Center, Trade & Business Support Experts

Your Call Center, Trade & Business Support Experts

05Feb

 70% chance of economic downturn this year!

  • A 2023 recession may be on the way, with economists predicting a 70% chance of economic downturn this year
  • However, economists haven’t agreed on when it will begin or how long it will last.

Barclays Capital says that 2023 will be the worst global economy in four decades. 

SKY Telecom is forecasting the worst recession in American History under the Biden Administration.  These statistics are gathered from every major market and economic indices. 

Major factors influencing this downturn:

  1. Southern Border Crisis
  2. Crime Crisis
  3. Biden Presidential Term
  4. Fossil Fuel Crisis
  5. Tax and Financial Crisis
  6. Pandemic Spending & Current US Debt Crisis
  7. China Policy
  8. Anti Business Climate
  9. Destruction of The American Family Unit
  10. New Energy Policy Green New Deal  Not Sustainable
16Dec

Recommendations are independently chosen by editors.

The time to worry about getting your holiday gifts in the hands of your loved ones on or before Christmas is rapidly approaching.  But with the help of UPS, FedEx and the U.S. Postal Service, you can still get your gifts on time with services like ground, next day or even same-day shipping. While shopping earlier is always recommended, we understand that people live busy lives — so knowing your shipping deadlines will come in handy this holiday season. 

To make things easier on you, the three largest carriers — UPS, FedEx and the U.S. Postal Service — have posted their 2022 holiday shipping deadlines. They're almost identical to 2021 deadlines — the only difference is deadlines are a day earlier this year, with Christmas falling on a Sunday. You'll need to shop three days earlier than last year to meet USPS' ground shipping delivery cutoff dates.

Another thing to note is that many retailers' have their own shipping deadlines for online purchases, so you may want to be conscious of those deadlines while you shop. Some stores will have banners or countdowns for shipping on their site to help you navigate your holiday shopping. Other than that, you can always opt for curbside or in-store pickup all the way through Christmas Eve.

Last day for ground shipping before Christmas 2022

This year, the ground shipping deadlines vary from carrier to carrier. For FedEx, the last day for ground delivery was Wednesday, Dec. 14. For USPS, the last day for ground delivery is Saturday, Dec. 17. UPS, on the other hand, suggests getting an estimate from its website based on its operating hours, holiday schedule and operational adjustments. 

Shipping deadlines for Christmas 2022

The following are the shipping deadlines for UPS, FedEx and USPS.

Last day to ship UPS for Christmas 2022

The following dates are the recommended last days for shipping holiday gifts within the U.S. for delivery by Saturday, Dec. 24:

  • Ground: Check the UPS website for details
  • 3-Day Select: Tuesday, Dec. 20
  • 2nd Day Air: Wednesday, Dec. 21
  • Next Day Air: Thursday, Dec. 22

Note: Like last year, UPS has suspended its service guarantee on most packages and, until further notice, has made operational adjustments including extending UPS Next Day Air Delivery commitment times from 10:30 a.m. to noon.

Last day to ship FedEx for Christmas 2022

The following dates are the recommended last days for shipping holiday gifts within the U.S. for delivery by Sunday, Dec. 25:

  • FedEx Home Delivery, FedEx Ground: Wednesday, Dec. 14
  • FedEx Express Saver, FedEx 3Day Freight: Tuesday, Dec. 20
  • FedEx 2Day: Wednesday, Dec. 21
  • FedEx 1Day Freight, FedEx Extra Hours: Thursday, Dec. 22
  • FedEx Same Day: Friday, Dec. 23

Last day to mail USPS for Christmas 2022

The following are the recommended “send-by-dates for expected delivery” before Sunday, Dec. 25 in the contiguous U.S. (lower 48 states):

  • Retail Ground: Saturday, Dec. 17
  • First-Class Mail: Saturday, Dec. 17
  • Priority Mail: Monday, Dec. 19
  • Priority Mail Express: Friday, Dec. 23

Alaska shipping deadlines for 2022 are as follows:

The following dates are the recommended last days for shipping holiday gifts from Alaska for delivery by Sunday, Dec. 25:

  • Ground: Friday, Dec. 2
  • First-Class Mail: Saturday, Dec. 17
  • Priority Mail: Saturday, Dec. 17
  • Priority Mail Express: Wednesday, Dec. 21

Hawaii shipping deadlines for 2022 are as follows:

The following dates are the recommended last days for shipping holiday gifts from Hawaii for delivery by Sunday, Dec. 25:

  • First-Class Mail: Saturday, Dec. 17
  • Priority Mail: Saturday, Dec. 17
  • Priority Mail Express: Wednesday, Dec. 21

 

24Apr

You get FREE phone service.

You get FREE phone service by signing up with Q Link Wireless! Q Link Wireless is a leading Cell Phone Service provider through the federal Lifeline and the Affordable Connectivity Program, offering FREE UNLIMITED monthly Data, Talk and Text to eligible customers. Qualify for FREE service by being a part of government benefit programs like Food Stamps (SNAP), Medicaid, and more. 

How To Qualify

You can qualify for Lifeline and/or ACP through participation in government benefit programs such as: 

  1. SNAP
  2. WIC
  3. MEDICAID
  4. SSI
  5. Federal Housing Assistance
  6. Veterans Benefits Programs

Additionally, you may be eligible with your household income.

GET MORE INFO NOW

24Apr

Every day, you hear about scammers, hackers, and thieves…

…trying to use the internet to steal your money and your financial information.

The fact is– you, me—we—can foil many of their attempts. Every day we do things to make it tough for bad guys to break into our homes and our cars. We can make it tougher for them to break into our computers, too.

Here are some way to foil a hacker and protect your financial information:

1. Install security software on your computer.

Well-known companies offer plenty of free options.

Set the software to update automatically so it can deal with any new security threats.

While you’re at it, set your operating system and web browser to update automatically, too.

If you’re not sure how, use the help function and search for “automatic updates”.

If you get a phone call, an email, a text, or a popup that says your computer has a virus or malware, don’t buy the story--

--or the security software they’re selling. It could be a trick…

… to get you to buy software that’s worthless, or even harmful.

2. Treat your financial information like cash. It’s a hot commodity. If someone asks for your financial information--

--say your Social Security, credit card, or bank account number—ask why they need it and how they’re going to protect it.

3. If you think you’ve found a good deal online,

But you aren’t familiar with the company,

Dig a little deeper.

A quick internet search with the name of the company…

… and the word “review” or “complaint” can reveal a lot.

Always look for a physical address and phone number, too. That way you know who to contact if there’s a problem.

4. Don’t provide your personal or financial information unless the website you’re on is secure. If the URL doesn’t start with https, don’t enter your financial information. That S stands for secure. It means the information you’re sending is encrypted and protected.

5. Make your passwords count. They should be at least 10 characters—and a mix of numbers, letters and special characters.

Don’t use your name, birth date or common words.

Don’t use the same password for several accounts, as tempting as that may be.

If it’s stolen, hackers can use it to access your other accounts. Keep your passwords in a secure place, and don’t share them with anyone.

6. Back up your computer files. For example, copy important files to an external hard drive on a regular basis. That way, if there’s a problem with your computer, you won’t lose everything.

Life is online. Whether you live it using a smart phone, a tablet, a laptop, or a desktop, it’s a good time to make computer security a habit.

Find out more at OnGuardOnline.gov, the federal government’s site to help you be safe, secure and responsible online.

14Nov

Drive Safely Be careful

Drive Safely in the Snow

Driving in the winter means changes in the way you drive. Snow, sleet and ice can lead to hazardous road conditions. Prepare your vehicle for the upcoming winter season with these helpful tips.

Avoid Shoveling, Snowblowing Injuries

Shoveling snow or using a snowblower are among winter's most grueling activities. High levels of activity in cold temperatures put many people at risk of heart attack, especially those that have inactive lifestyles.

Treat Frostbite Immediately

Use first aid to help someone who may have hypothermia or frostbite. Online and classroom courses are available at workplaces and other organizations through NSC. Download the NSC first aid app and you will be ready to give first aid for frostbite, hypothermia and many other emergencies.

Prevent Carbon Monoxide Poisoning

Carbon monoxide detectors save lives. Every year, over 400 people die and 50,000 are treated for carbon monoxide poisoning.The most common symptoms of carbon monoxide poisoning are often described as “flu-like” – headache, dizziness, weakness, upset stomach, vomiting, chest pain and confusion. Check out our carbon monoxide fact page.

Avoid Injuries While Enjoying the Winter Weather

Whether you are skiing, snowboarding, sledding or skating, take safety precautions like learning basic skills and using the appropriate gear for the sport.

Know the Numbers

Need more facts and stats? See the Injury Facts page on Weather-Related Deaths and Injuries

14Nov

THANKSGIVING TIPS

 From stuffing to brining to leftovers, everyone has a favorite Thanksgiving turkey menu. As you plan your holiday meal, follow these turkey tips from the fire safety industry. They will help you keep your Thanksgiving dinner delicious and safe.Cooking is the biggest cause of home fires and fire injuries, and Thanksgiving is the peak day for home cooking fires. So there's no better time to focus on safety.Start with these prevention tips:

  • Make your cooking area safe. Move things that can burn away from the stove. Turn pot handles toward the back so that they can't be bumped.
  • Watch what you're cooking. Use a timer when roasting a turkey or baking pies.
  • Be prepared. Keep a large pan lid or baking sheet handy in case you need to smother a pan fire.
  • Stay awake and alert while you're cooking. If you see smoke or the grease starts to boil in your pan, turn the burner off.
  • Prevent burns. Wear short sleeves when you cook, or roll them up. Don't lean over the burner. Use potholders and oven mitts to handle hot cookware.

Deep-frying turkeys has become popular in recent years. This cooking method has a lot of risks. Turkey fryers get hot all over, so they need to be handled with great care and only by an adult. They can tip over, spilling hot cooking oil. Partially frozen turkeys placed into hot fryers will cause the oil to splatter. If fryers are overfilled, the hot oil will spill over the side when the turkey is added. Even a small amount of oil on a hot burner can start a fire.If you deep-fry a turkey, place the fryer outside on a flat surface that can't burn, such as cement. Place the fryer several feet from anything that can catch fire. Don't let children or pets come anywhere near it. An adult should watch the fryer while it cooks. Use a fryer with thermostat controls. Without these controls, the oil can heat to the point of catching fire. Thaw the turkey completely before cooking it so that ice crystals won't splatter the hot oil. Use potholders and oven mitts when handling the turkey.For additional fire safety and burn prevention information, contact your local fire safety department. The goal this year is to enjoy future Thanksgiving holidays with friends and family. Safety is always first

About SKY Telecom LLCSKY Telecom LLC is a leading national call center and help desk service provider for a wide variety of industries.Visit our Newsroom on PRLog for More Information (https://pressroom.prlog.org/skytel/

24Nov

Holiday celebrations and the risk factors news you can use.

26Oct

SKY Telecom Reminds the Community of COVID19 Precautions.

SKY Telecom LLC ― SKY Telecom would like to remind the community and region that it is more important than ever to wear masks and practice social distancing. Many areas are currently experiencing an increased number of COVID‐19 cases and increased hospitalization rates.

Hospitals in the region are nearing capacity and shortages of personal protective equipment and testing supplies continue to pose a threat to health care workers and patients alike. For this reason, the medical profession is urging the public to take the simple steps we know will help stop the spread of the virus: wearing a face mask, maintaining physical distancing and washing hands.

To those of you that are already doing your part to help to stop the spread, thank you. Your actions are critical in stopping the uncontrolled transmission of COVID‐19.

SKY Telecom continues to follow a no visitor policy (with very limited exceptions) due to the increased risk of COVID‐19 exposure.

We ask that anyone in the region who has potentially been exposed to COVID‐19 and has a fever, cough, or shortness of breath call your local healthcare professional before going out in public.  Your healthcare providers are professionals who will determine if you the patient can be cared for at home or if screening is necessary.

07Jun

JUNE 7, 2020 - SKY TELECOM LLC SHERIDAN WYOMING THE COVID UPDATE

JUNE 7, 2020 - SKY TELECOM LLC SHERIDAN WYOMING

THE COVID UPDATE

Due to increasing demand for virtual agents working from home by clients and the chance that the COVID 19 will likely resurface in August or sooner SKY Telecom LLC has decided to take our entire program to a remote agent workforce only. 

This change is unprecedented but necessary in order to keep our operations running smoothly and not moving back and forth with contingency operating plans every outbreak.  If not COVID 19 then another strain or new pandemic would potentially cause the business too much harm.

The changes for us our simple we reduce the size of our on company premises staff to essentially corporate officers, infrastructure that supports operations and corporate offices needed to run any business.   This has given us the opportunity to also expand our sales teams. 

Lastly, in these changing times and unprecedented election and risk factors to business should a liberal candidate gets elected in Nov 2020 we feel this change is warranted. 

For more updates from SKY Telecom LLC please be sure to check our our PRESS RELEASE PAGE online or please read our blog and or website details.

Source: SKY Telecom LLC Marketing Director Chris Leeds. 

11Apr

Hi,

We are busy answering the phones remotely using our 244 home agents.  Is this fun no... but we have the structure in place for this very type of issue.  Our clients which include private industry, government, and institutions understand the importance of answering the phones even during an PANDEMIC. 

Its important to realize that everyone's business is important.  We get that so in an effort to make things easier we created this format years ago, and now its upon us to perform. 

If you need more information on converting your business to our platform in 24 hours please contact us today!


21Dec

SKY Telecom LLC has released the details of their annual Christmas party. Christmas is a magical time, and the growing firm has announced they celebrate in style on the 15th of December.

SHERIDAN, Wyo. - Dec. 21, 2019 - PRLog -- SKY Telecom LLC has released the details of their annual Christmas party. Christmas is a magical time, and the growing firm has announced they celebrate in style on the 15th of December. The events team at the firm have announced they have hired out exclusive restaurant. The team will hold its annual awards ceremony where top performers can recognize their achievements throughout the year. Dress code has been announced as 'Great American Casual' everyone has already set to work on arranging their outfit.

90% of businesses hold a Christmas party of some kind. SKY Telecom believes it is a vital party of running a well-rounded company. Managing director Leeds believes firms can't ignore the need to host an event. "Everyone at SKY Telecom has worked hard this year; we use our Christmas party to celebrate our successes and set standards for the upcoming year. We consider our team to be the driving force behind our success, and we look to boost our workforce as we expand. I'm convinced our company culture is one of the fundamental qualities that separate us from our competition and enable us to retain our top performers," Leeds said in a recent interview.

SKY Telecom LLC share their tips on how to host a prosperous Christmas party.

SKY Telecom encourages organizers to invite suggestions for the event. By encouraging engagement during the planning phase employees and contractors are more likely to boast publicly about the party and the brand. In turn, this will promote loyalty, boost productivity and enhance engagement in the workplace. With a team bragging about their workplace, it will make recruitment and expansion easier as the company culture is promoted organically.

To guarantee ROI, businesses should look to include as many people as possible. By holding a poll, organizers can allow people to select a preferred date.

SKY Telecom understands that not all businesses can spend massively on Christmas parties. However, there are three details to regard when organizing an event - refreshments, décor, and atmosphere. Some companies may choose an organized event where meals, décor, and entertainment are all taken care of.

The firm is expanding in 2020 and is on the lookout for fresh talent. Their HR manager is welcoming inquiries through their website. Book an appointment today at Open Booking Link (https://5d17c71b5073c.site123.me/contact-now)

Keep up with latest news from SKY Telecom on Twitter and LinkedIn and our website www.skytel.pro

About SKY Telecom LLC

SKY Telecom LLC is a leading national call center and help desk service provider for a wide variety of industries. SKY Telecom also provides access to national field service, depot service, telemedicine, webchat, and wireless support programs. We provide outbound sales telemarketing programs and inbound sales programs.

For more information, visit: http://www.skytel.pro (http://5d17c71b5073c.site123.me/) Visit our Newsroom on PRLog for More Information (https://pressroom.prlog.org/skytel/)Media Contact

SKY Telecom LLC Chris Leeds

info@skytel.pro 307439-4112

Company:
SKY Telecom LLC

Contact Phone: tel: 1-855-759-8351


Media Contact
Chris Leeds
***@skytel.pro
1-855-759-8351

01Dec

SHERIDAN, Wyo. - Nov. 30, 2019 - PRLog -- SKY Telecom LLC— the Call Center & Connection Network— has announced the closure of its private round investment, raising $7.9 million. The round also included contributions from angel investors in the UK, India, Israel, Asia, and the European Union.

"We are setting new standards for performance in the call center space," says Willard Mccusker CEO of SKY Telecom LLC. "Everything changes for decentralized applications when you have a 3 orders of magnitude improvement in throughput and execution speed."

Focusing on an innovative network scaling technology called center crowding, SKY Telecom is a leader in the next-generation of high-throughput smart connection platforms blossoming in the call center ecosystem. Call Center Crowding is a well-known concept for horizontal partitioning of databases, and several firms, including SKY Telecom, are pushing the boundaries of applying this new concept to public call centers as a means to increase their capacity.

SKY Telecom has developed a breaking edge technology for call centers, known as "Adaptive State Communications," which enables the call center to rival centralized cloud call centers without sacrificing the security of clients.

Founded in late 2017, SKY Telecom produced a prototype of their concept in July 2018, including their new center format and new consensus design which achieved more than 25K calls in real-world conditions. Subsequently, SKY Telecom released its inaugural SKYNET in May 2019, exceeding all expectations and including implementations of several new technologies like McCusker CMS, signatures.

"SKY Telecom's outstanding contributions rest on two foundational building blocks: Adaptive State Connections and Secure Service Programs, enabling fast and secure decentralized networks," said Chris Leeds, the Head of Marketing & Sales. "The team has a clear go-to-market strategy to achieve mass-adoption. We're excited to be working together to push McCusker CMS technology towards mass-adoption."

Moving forward, SKY Telecom will focus on building tools that enable developers to easily build on top of its highly scalable call center systems, and enable users to easily discover and use these next-generation tools.

About SKY Telecom LLC

SKY Telecom LLC is a leading national call center and help desk service provider for a wide variety of industries. SKY Telecom also provides access to national field service, depot service, telemedicine, webchat, and wireless support programs. We provide outbound sales telemarketing programs and inbound sales programs.


For more information, visit: http://www.skytel.pro (http://5d17c71b5073c.site123.me/) Visit our Newsroom on PRLog for More Information (https://pressroom.prlog.org/skytel/)Media Contact

SKY Telecom LLC Chris Leeds

info@skytel.pro    307439-4112


Contact
SKY Telecom LLC
Chris Leeds
***@skytel.pro
1-855-759-8351

Your Call Center, Trade & Business Support Experts

How We Collect and Use Information

We collect the following types of information about you:
Information you provide us directly:


We ask for certain information such as your username, real name, birthdate, address, phone number and e-mail address when you register for a SKY Telecom account, or if you correspond with us. We may also retain any messages you send through the Service, and may collect information you provide in User Content you post to the Service. We use this information to operate, maintain, and provide to you the features and functionality of the Service. Your username and if you choose to disclose it, your real name, will be published publicly. Once published your username and / or real name may not be able to be removed.

Information we may receive from third parties:

We may receive information about you from third parties. For example, if you access our websites or Service through a third-party connection or log-in, for example, through Facebook Connect, by “following,” “liking,” adding the SKY Telecom application, linking your account to the SKY Telecom Service, etc., that third party may pass certain information about your use of its service to SKY Telecom. This information could include, but is not limited to, the user ID associated with your account (for example, your Facebook UID), an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. If you allow us access to your friends list, your friends’ user IDs, and your connection to those friends, may be used and stored to make your experience more social, and to allow you to invite your friends to use our Service as well as provide you with updates if and when your friends join SKY Telecom. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the SKY Telecom Service. You may also unlink your third party account from the Service by adjusting your settings on the third party service.

Inviting a friend to use SKY Telecom:

SKY Telecom may, in its sole discretion, develop a feature that allows you to invite third parties to the Service. If you choose to use our invitation service to invite a third party to the Service through our “Invite friends” feature, you may directly choose a friend to invite through your mobile device’s native contact list – but we do not require that you import your contacts list to the Service, and we do not retain the information contained in your contacts list. You understand that by inviting a friend to SKY Telecom through the “Invite friends” feature, you are directly sending a text or email from your personal accounts and that we are not storing your contact list. In addition, you understand and agree that normal carrier charges apply to communications sent from you phone. Since this invitation is coming directly from your email or phone, we do not have access to or control this communication.

Finding your friends on the Service:

SKY Telecom may, in its sole discretion, develop a feature that allows you to locate your friends with SKY Telecom accounts through a “Find friends” feature. The “Find friends” feature allows you to choose to locate friends either through (i) your contact list, (ii) social media sites (such as Twitter or Facebook) or (iii) through a search of names and usernames on SKY Telecom. If you choose to find your friends through your contact list, then you agree to provide SKY Telecom access to your contact list such that we can perform the search necessary to determine whether or not someone associated with the information you provide is using SKY Telecom. If you choose to find your friends through social media sites, then you understand that the information these sites provide to use to conduct this type of search is governed by their privacy policies and your account settings on those sites. If you choose to find your friends through a search of names or usernames, then simply type a name to search and see if that name or username appears on our Service. Note that we do not retain any information contained in your contacts list, or information from social media sites about your contacts, and we do not use such information for any purpose other than to help you find your friends on SKY Telecom.

Analytics information:

We may directly collect analytics data, or use third-party analytics tools and services, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the Service. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.

Cookies information:

Full details can be found on our Cookie Policy. When you visit the Service, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets SKY Telecom help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Service (e.g., the pages you view, the links you click and other actions you take on the Service), and allow us or our business partners to track your usage of the Service over time. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled. Full details can be found on our Cookie Policy.

Log file information:

Log file information is automatically reported by your browser or mobile device each time you access the Service. When you use our Service, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information.

Clear gifs/web beacons information:

When you use the Service, we may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our Users. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information is allows for more accurate reporting and improvement of the Service.

Device identifiers:

When you access the Service by or through a mobile device (including but not limited to smart-phones or tablets), we may access, collect, monitor and/or remotely store one or more “device identifiers,” such as a universally unique identifier (“UUID”). Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by SKY Telecom. A device identifier may convey information to us about how you browse and use the Service. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the Service. Some features of the Service may not function properly if use or availability of device identifiers is impaired or disabled.

Location data:

When you access the Service by or through a mobile device, we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey to us information about how you browse and use the Service. Some features of the Service, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.

Commercial and marketing communications:

We use the information we collect or receive, such as your email address, to communicate directly with you. We may send you emails containing newsletters, promotions, and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you Service-related emails (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices). You may not opt out of Service-related emails. You may also be able to be “found” on SKY Telecom based on information that you provide (see “Find friends on SKY Telecom”) above.

Use of certain service type information we collect about you:

We use or may use cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information; (c) to provide and monitor the effectiveness of our Service; (d) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns; (e) diagnose or fix technology problems; (f) help you efficiently access your information after you sign in; (g) to provide advertising to your browser or device, and (h) automatically update the SKY Telecom application on your mobile devices.

Sharing of Your Information

We will not rent or sell your information into third parties outside SKY Telecom and its group companies (including any parent, subsidiaries and affiliates) without your consent, except as noted below:

  • Who we may share your information with: We may share your information with third-party business partners and Trusted Users for the purpose of providing the Service to you. Third party business partners will be given limited access to your information as is reasonably necessary to deliver the Service, and we will require that such third parties comply with this Privacy Policy, or operate under a similar privacy policy.

  • Who can see User Content: Any User Content that you voluntarily disclose for posting to the Service becomes available to the public and cannot be removed, except by SKY Telecom in its sole discretion. Once posted on SKY Telecom, User Content may not be removable from public view, as copies may remain viewable in cached and archived pages of the Service, on other sites that have republished us, or if other Users have copied or saved that information. If you do not wish your User Content to be available to the public, please don’t post it on SKY Telecom. Your username and if you choose to disclose it, your real name, will be published publicly. Once published your username and / or real name may not be able to be removed.

  • Who can see your IP address: If you post User Content on the Service while not logged in, your IP address will be published with your User Content in order to attribute your contribution to the Service. A selection of Trusted Users with administrative powers on SKY Telecom have the ability to review IP addresses of users to reduce abusive behavior. Any third party service embedded on SKY Telecom such as an advertiser, video provider, social network or other third party will also have access to your IP address.

  • Who can see your email address: If you enter an email address, you will enable communication from SKY Telecom and other Users. If you reply to users or participate in group SKY Telecom activities such as meetups, your email address will be shared with these users. In addition, some email addresses such as blocked@SKYTel.pro forward to a group of Trusted Users, who will use your email address to reply to the email.

What happens in the event of a change of control:

We may buy or sell/divest/transfer the company (including any shares in the company), or any combination of its products, services, assets and/or businesses. Your information such as customer names and email addresses, User Content and other user information related to the Service may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company.

Instances where we are required to share your information:

SKY Telecom will disclose your information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Use or to protect the security, quality or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of SKY Telecom, our Users, or others.

Sharing certain service type information we collect about you:

We may share certain service type information, including information obtained through tools such as cookies, log files, device identifiers, location data and clear gifs (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.): (i) with our third-party business partners for the purposes described in the section above on “How We Collect and Use Information.” We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated, anonymized data with third parties.

Ads on SKY Telecom:

We may also share certain information such as your location, browser, and cookie data and other data relating to your use of our Service with our business partners to deliver advertisements (“ads”) that may be of interest to you. SKY Telecom may allow third-party ad servers or ad networks to serve advertisements on the Service. These third-party ad servers or ad networks use technology to send, directly to your browser or mobile device, the ads and ad links that appear on the Service, and will automatically receive your IP address when they do so. They may also use other technologies (such as cookies, JavaScript, device identifiers, location data, and clear gifs, see above) to compile information about your browser’s or device’s visits and usage patterns on the Service and on other websites, and to measure the effectiveness of their ads and to personalize the advertising content delivered to you.

For example, Google uses DART cookies in order to deliver ads to you through the Service. Google's use of the DART cookie enables it and its partners to serve ads to you based on your visit to the Service and previous websites that you may have visited. Other advertising networks also use similar cookies, clear gifs, or other mechanisms to deliver targeted advertising to you through the Service. You can delete these cookies by following the instructions here: http://www.SKY Telecom.com/Clear-Your-Browser%27s-Cookies . You may opt out of use of Google’s DART cookie and cookies placed by Network Advertising Initiative (NAI) certified ad networks here: http://www.networkadvertising.org/managing/opt_out.asp . Opting out of these cookies will be effective not only on the Service, but on all websites with NAI certified advertising networks. However, these opt-outs will be ineffective on networks that are not NAI certified.

Please note that an advertiser may ask SKY Telecom to show an ad to a certain audience of Users (e.g., based on demographics or other interests). In that situation, SKY Telecom or our Partners determines the target audience and SKY Telecom serves the advertising to that audience and only provides anonymous data to the advertiser. If you respond to such an ad, the advertiser or ad server may conclude that you fit the description of the audience they are trying to reach.

To enhance your user experience or help us improve and measure our effectiveness, SKY Telecom may embed code from third parties on the Service. Examples of such parties may include Facebook, Twitter, Pinterest, Google, YouTube, Howcast, VideoJug, AOL, and others. These third parties may collect information about you including IP address, cookies in ways SKY Telecom does not control.

The SKY Telecom Privacy Policy does not apply to, and we cannot control the activities of third-parties. Please consult the respective privacy policies of such third parties or contact such third parties for more information.

How We Store and Protect Your Information

Storage and Processing:


Your information collected through the Service may be stored and processed in the United States or any other country in which SKY Telecom or its subsidiaries, affiliates, or service providers maintain facilities. SKY Telecom may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. or any other country in which SKY Telecom or its parent, subsidiaries, affiliates, or service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Policy.

Keeping your information safe:

SKY Telecom cares about the security of your information, and uses commercially reasonable safeguards to preserve the integrity and security of all information collected through the Service. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from SKY Telecom, at all times. However, SKY Telecom cannot ensure or warrant the security of any information you transmit to SKY Telecom or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. Your privacy settings may also be affected by changes to the functionality of third party sites and services that you add to the SKY Telecom Service, such as social networks. SKY Telecom is not responsible for the functionality or security measures of any third party.

Compromise of information:

In the event that any information under our control is compromised as a result of a breach of security, SKY Telecom will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

Your Choices about Your Information

You control your account information and settings: You may update your account information and email-communication preferences at any time by logging in to your account and changing your profile settings. You can also stop receiving promotional email communications from us by modifying your preferences at http://www.SKY Telecom.com/Special:Preferences.

We make every effort to promptly process all unsubscribe requests. As noted above, you may not opt out of Service-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices). If you have any questions about reviewing or modifying your account information, you can contact us directly at info@skytel.pro

Opting out of collection of your information for Tracking / Advertising:

Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Depending on your type of device, it may not be possible to delete or disable tracking mechanisms on your mobile device. Note that disabling cookies and/or other tracking tools prevents SKY Telecom or its business partners from tracking your browser’s activities in relation to the Service, and for use in targeted advertising activities by third parties. However, doing so may disable many of the features available through the Service. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, you can contact us directly at info@skytel.pro

How long we keep your private profile information:

Following termination of your User account, SKY Telecom may retain your private profile information for a commercially reasonable time for backup, archival, or audit purposes. For the avoidance of doubt, any information that you choose to make public on the service may not be removable.

Children’s Privacy

SKY Telecom does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register as Users. The Service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at info@skytel.pro.

Links to Other Websites and Services

We are not responsible for the practices employed by websites or services linked to or from the Service, including the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible and we do not control over any third-parties that you authorize to access your User Content. If you are using a third-party website or service (like Facebook, Google groups, or an IRC chatroom) and you allow such a third-party access to you User Content you do so at your own risk. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources other than through the Service.

Your Call Center, Trade & Business Support Experts

Your Call Center, Trade & Business Support Experts

  • 4 Peddlers Row Suite 56, Newark, DE 19702
  • Corporate Mailing Address
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Your Call Center, Trade & Business Support Experts

Newark Delaware

4 Peddlers Row Suite 56 Newark, DE 19702

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Sheridan Wyoming

30 N. Gould St Suite 4000 Sheridan WY 82801

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Dallas Texas

539 W. Commerce St. Suite 8087 Dallas, TX 75208

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Your Telecom Carrier & Call Center Experts

Remote Call Center Agent

United States - 2019-1
As a remote call center agent, your responsibilities are to answer questions from customers, provide customer service for inbound calls, and make outbound calls to customers regarding sales, orders, billing information, and other quality assurance issues. If your responsibilities include tasks related to being a sales representative, you may follow up on leads generated by other sales reps or marketing managers. When you are unable to answer questions for a client or customer, you pass them off to a more experienced home-based representative or manager.
  • High School Diploma or GED preferred.
  • Good listening and interpersonal communication skills.
  • Excellent telephone etiquette.
  • Confident, pleasant and professional phone voice
  • Must be able to take direction
  • Must be able to navigate through numerous computer windows in an efficient manner while speaking with customers.
  • Be tactful when speaking to customers.
  • Possesses great time management skills and be able to work independently.
  • Willingness to learn about cars and the automotive sales/service industry.
  • Customer service experience is preferred.
  • Be able to sit for long periods of time.
  • Not be afraid of the word “no”
  • Must have valid driver's license
Depends on the campaign we support a variety of clients but earning more than just a wage is available.
 
  • Continued Training Programs
  • Opportunities Career Advancement
  • Open Schedule
  • Discount Medical Prescription Program
  • Free Tuition Program
  • Work From Home
  • Generate appointments by means of proactive outbound prospecting and lead activity management in an effort to qualify and market potential customers.
  • Responsible for making outbound calls and taking inbound customer phone calls.
  • Answer emails in a timely, professional, well written manner.
  • Assist customers in appropriate vehicle selection.
  • Assist customers with scheduling appointments.
  • Conceptualize and understand the psychology of Internet customers and work with them accordingly to set an appointment for a proper vehicle demonstration.
  • Direct customers to product information resources, including those available on the Internet.
  • Deliver inquiries/messages intended for other sales personnel and departments promptly.
  • Use scripting consistently.
  • Make notes of all customer interactions in the CRM.
  • Provide personalized customer service of the highest level and maintain any customer information confidential.
  • Meet department standards.
  • Maintain regular attendance.
  • Other related duties and projects as assigned.
Apply Now

Your Call Center, Trade & Business Support Experts

  • 4 Peddlers Row Suite 56, Newark, DE 19702
  • Corporate Mailing Address

EMPLOYEE EXPENSE FORM FOR REINBURSMENT

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Thank you for completing the form we will process this and you will receive reimbursement upon review and approval.