ANSWERING SERVICE
Our 24/7 daytime and after-hour answering services use your personalized scripting to ensure customer calls are professionally supported every day of the year.
With our industry-leading call answering platform, you have access to the flexible, customizable support needed to meet the unique needs of your business. We seamlessly help your customers across every interaction, effectively promoting their ongoing loyalty and trust in your brand.
- Ensure calls are always answered – 24/7/365
- Customize call scripting to best reflect your brand
- Reduce hold time and call abandonment rates
- Allow your staff to focus on more critical tasks
- Provide professional, multilingual support
- Field, screen, and deliver urgent messages
We become a seamless extension of your business, delivering professional, 24/7 support. Our team ensures that all your calls are answered in a way that reflects your brand, so you can focus on what you do best – helping your customers.
We ensure your calls are always answered – 24/7/365. We offer a consistent and helpful brand experience, always answering the calls the way our customers want.
Our support goes beyond what is necessary and essential – our agents add heart by ensuring each call is answered with a professional, friendly voice.
How We Operate with Our Clients
- We invoice our clients weekly on Net 30 terms.
- We provide all invoices electronically with online bill pay.
- We provide detail reporting for our clients by request.
- We provide account managers for each client.
- We provide toll free numbers to our clients (client owns).
- We provide administration and services agreements to our clients.
